Oh boy, what a slide... I used this garage for years but never again. Here is my story: Went in for a service and MOT. When inspected turned out brake pads need replacing and drop link is broken and also needs replacing. Fine, I thought, just do it. Collected the car next day. After 2 miles of driving my brakes started to squeak as hell, when breaking, especially when hot. I thought it must be because they are new. Gave it another 5 miles but I just coudn't stand the noise! I event started to brake with my handbrake just to avoid this grinding, ear twisting noise. Couldn't bear it anymore and decided to replace them for genuine ones myself. When removing a wheel to my surprise I saw what miserable job they did. They installed some no name brake pads, didn't even bother to remove old brake dust or put some grease. I did a better job myself and I am not a professional. It made me really angry, but that not all. Upon removing a second wheel I noted that drop link is still broken. They have replaced it but again, used a cheap, Chinese part which didn't even last 10 miles! I have returned to the garage, they replaced drop link with genuine part but refused refund on brakes. So I am few quids out of pocked but I hope they at least like my review.Needles to say I will never return there. The other guy was much better, crew running this garage now are terrible, avoid them like a plague. I will be surprised if they would last another year.
Absolute non experienced in customer care or mechanics spent over 500 with these cowboys and problem is still there people do NOT take your car here they are only interested in money no aftercare or manners money grabbing cowboys im going to name and shame them on tv good luck guys
NEVER NEVER, go to this garage, if you love ur car & money.... Not help full staff... Like a cowboys, not a professional, just interested for rip you off .. Dont Care abt ur satisfaction ....most of positive feed backs from his own (Asian) family members ( fabricated) or him self... Not a committed person , and never will repair your car in ur presence, even really miner fault just because of want to rip u off.... Will mention you 10 time extra workout abt ur car...... BE CARE FULL.. EVERY ONE.
DO NOT TRUST YOUR CAR TO THIS GARAGE,I had my car booked in to have the body work done at a reasonable price, big BIG mistake. I took the car in on a Monday as arranged and was told it would take no more than a week.Tom cut a very long story short I had to battle just to get my car back with only three hours work being done and this was nearly two weeks later and the car coming out looking worse than what it went.Do not trust the staff Mike or T as he is called, and if you look at the reviews posted before, one gives a 5 star rating with the mans name and another tell of how he was looked after by the owner mentioning he name which is the same as the 5 star rating.Please do not even think about using this garage, as it will be a very bad move
My car went into Jennings Dudley on 3rd August. It wasn't until they returned my car they told theyd only had 3 sensors and would need my car again to fix the 4th sensor. Due to commitments, I told the man my car wouldnt be available until Friday 11th August, he said that was fine and that someone would collect it by 10am. When no one arrived I phoned and was told they'd have to call me back. When they did call back I was told they only had one member of staff in and could it be done later in the week, I said no due to work. I asked if they did Saturdays and he said yes so we agreed for 19th August. I phoned the morning of the 19th to check and they said they'd ring back. I rang again but they said the right person wasn't there. I rang again and they said they'd ring me straight back. They never called back and a week later I still haven't heard from them! They were booked through Servicing Stop, and I have made a formal complaint.
F H Jennings (Dudley) Ltd is a UK Car Repair based in Dudley, West Midlands. F H Jennings (Dudley) Ltd is located at Simms Ln, Dudley DY2 9BL, UK.
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