If i could put less than 1 star i would. I understand most staff are trying hard under the pressure of staff shortage and being over worked but it is still no excuse for the very poor quality and standards that you show.
Dire.Went in for hernia repair,surgical staff were very good,but the nursing staff quite obviously didn't want to be there.When I arrived and was taken by the ambulance driver to the dept. on my letter no_one knew where to send me,3 tries later she just had to give up and leave me to their mercy.Eventually put into room and robed up for theater but after an hour told I would have to move.I was then sent to area 1,which is an eye dept.Was then sat in a corner on a kitchen chair,in theater robe with a mixed sex crowd waiting on eye procedures.3 hours later was taken into theater and had op.On recovery in ward was left to my own devices .Not offered painkillers,had to request them.Left in blood soaked robe until discharged.Without a doubt the worst hospital I have ever been in.
I spent one week in Clee Ward. There is no help for mental health. Nobody listens or cares about you. If you dont have a problem going in you'll def come out with one. Staff are busy with paperwork to show they are doing something. Nobody listened or helped me with my concerns.
Came here for a blue hand with a painful arm that i couldn't lift. Doctor i saw seemed annoyed that he was being bothered by me and told to go home. Had a stroke stood there. The care was decent for the stroke and was transferred to queens in birmingham for rest of treatment as they didnt have the facilities. I guess it depends which staff you get, whether you get decent care or not
Caring and considerate staff, balancing a high degree of professionalism with a personal friendliness. I honestly can't thank them enough for all they have done for me!
Russells Hall Hospital is a UK Hospital based in Dudley, West Midlands. Russells Hall Hospital is located at Pensnett Rd, Dudley DY1 2HQ, UK.
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